NSFAS Contact Details | How to Contact NSFAS, Phone Numbers and Email



NSFAS Contact Details | How to Contact NSFAS, Phone Numbers and Email

NSFAS contact details

For any inquiries , one could reach out through these details:

  • Telephone number: 08000 67327
  • Email address: info@nsfas.org.za
  • Physical address: 10 Brodie Road, House Vincent 2nd Floor, Wynberg, Cape Town 7700
  • Postal address: Private Bag X1, Plumstead 7801, South Africa

The government is doing the most in ensuring that the country is educated. One such way is through the bursary that it is providing for the disadvantaged students who wish to pursue their studies. This process extensively provides details of the NSFAS application form and application procedure that any prospectus applicant should be aware of. Everyone should enjoy the right to have education.

Account, Payment and Balance Enquiries

For queries regarding payments and balances:
Tel No.: 08000 67327
Email: collections@nsfas.org.za

For general enquiries relating to accounts:
Email: queries@nsfas.org.za

Student Enquiries

For all other queries regarding students:
Tel No.: 08000 67327
Email: info@nsfas.org.za
Postal Address
– Students, University and TVET College documents
Private Bag X4, Plumstead 7801, South Africa

NSFAS Wallet

For all NSFAS Wallet related enquiries:
Tel No: 08000 67327
Email: info@nsfas.org.za
Postal Address
– NSFAS Wallet documents
Private Bag X6, Plumstead 7801, South Africa

Outreach and Community Event Invites

For all queries regarding outreach and community event invites:
Tel No.: 021 763 3200
Email: outreach@nsfas.org.za

Media

For all media related enquiries please contact:
Phatisa Ntlonze
Tel No: 021 763 3200
Email: media@nsfas.org.za



44 thoughts on “NSFAS Contact Details | How to Contact NSFAS, Phone Numbers and Email”

  1. Will you please assist us with this problem the applicant reference no: MCSOYR20221012222446FT OCT 12,2022 10:24:46PM – Rejected
    Qualification obtained and applicant did not reapply- Appeal

    Applicant tried to appeal but the system is not allowing her to select the reason for appeal will you please assist on this matter as the time goes faster soon application for appeals will be closed while we still stuck with same problem

    We went to NSFAS admin officers to get some help and they told us to phone direct to nsfas we tried these numbers :080 006 7327,021 7633200
    From 26th of Jan up till now the 080 … always caught them on busy time and 021 763 3200 is not going through at all not sure if its technical problem

    Kind regards

    Mrs Mvubu

    Reply
  2. since I apply Nsfas 2020,I got space this year 2022 and last when i check my status it say waiting for institution academy to send my things.so now my institution tell me i own them 3034.74 so we will i get that money to pay them because my things was submitted and i received sms to track my status time and again.

    Reply
  3. I have a problem with this transforming thing, intelimali to bank accounts. I’ve been waiting to receive a link but up to now no link and the issuing of allowances has started but they have not send me any link. please help me

    Reply
  4. Good day,

    I would like to ask about the application that is pending inprogress under finding eligibility.With due respect I would like to be assisted as my application has been pending since last year November 2021.

    Reply
  5. hi can you please assist me on how to unlock my Nsfas ewallet i forget the password

    Reply
  6. Good Day.

    Kindly be advised that I have tried several times on myNSFAS to log on and it does not allow me to get the status of my daughter. I have also tried several times to phone you but to no response. I would like to appeal the rejection of her application. What must I do now?

    Reply
  7. Good day. My second borne boy Nkosi Khethuk’thula is having a problem consening his application at NSFAS. His elder brother Sibusiso Nkosi make the application for his yunger brother and he uses his name, Suriname, his ID Number, his phone number and his Account number. So may you please revers it to Khethuk’thula because he is the one who will be artending at Mangosuthu University. Please halp my son. His OTP number is AC1202201071970182 and his cell phon number is 060 697 8127

    Reply
  8. i have received a rejection on my application stating “income greater than 350000” which is not correct. my mother is a single parent and she does not earn this. i have submitted her copy of of the salary advice. please recheck my application reference no: AOC1202111030279814

    Reply
  9. I have trying to fix my nsfas profile that
    Is blocked,I tried going to the nyda and they failed to help.My new email is nnompumelelo290@gmail.com and my new number is 063 5647479 i have even sent affidavit to nsfas confirming I have a serious problem.

    Reply
  10. Good day

    I am contacting you in regards of my wallet account been attempting to get hold of you but no respond, My account says that it has been paid and I should check with my institution which I had and they have no glue and suggest I get hold of you which I had and no reply. Assemblief tog do reply as I have to pay for the landlord ,school fees nor buy food .Your assistance will be highly appreciated do enjoy your day .

    Reply
  11. Good day I wanted to know if I may apply for this NSFAS bursary because I have been accepted at Helderburg college located in Capetown for theology, since I know that I do not know where to turn to with my desire to pay the fees of the college. Will the financial scheme have the ability to fund me?

    Thank you for your time.

    Reply
  12. please can nsfas call me back on this number I have been calling for 3 weeks with no success. I submitted my parents ITA34 for appeal. and today my case is closed. please assist me I don’t want to drop out because my parents cannot afford to pay my fees please please

    Reply
  13. HI Can you please help me by unlocking my wallet I cant access my money as I’m in need of it plz

    Reply
  14. good day can nsfas please call me back on 071 853 4919
    I’ve been calling for a week and cant get through, I’ve applied online for 2022 and have no clue how to upload please assist

    Reply
  15. I haven’t received my allowance for the whole six months which is last semester and I have sent you an email but you don’t respond to my emails can I get help

    Reply
  16. Good day
    I’m from Goldfields TVET College I have problem with my allowance I haven’t received my allowance for the whole semester which is six months and i have sent you an email but you don’t respond to my emails can you please assist me

    Reply
  17. I have a year nsfas as never paid my fees nd my account is blocked

    Reply
  18. I wan t to unlock NSFAS Wallet please pay attention, I’m need of the money.

    Reply
  19. You are not responding to my email I’ve been trying to get hold on you but nobody respond

    Reply
  20. Are you still working with tut? students that are doing language practice at tut I left depressed as no one received notification of funding for 2nd year 2021.

    Reply
  21. I HAVE RECEIVED THE INTELLIMALI WHICH I NEED TO GET MY OTP NUMBER TO ACCESS MY ID NO IS : 9004230328083OR PLEASE RESPOND WITH AN EMAIL ( mofubetsoanemathabo@gmail.com ) PLEASE OR A MASSAGE RESPONDING WITH A OTP TO ACCESS THE AMOUNT.
    Regards : Mathabo.

    Reply
    • hy delete your id no this paople are full of magic the will use it for thier own benfit

      Reply
  22. Humble greeting to You, I am Khulekani Bantubonke Manqele who is studying at University of Zululand, current doing Honors but contacting you in concern with my financial issue on my BSc Degree which I have started at 2017 and ended early this year 2021. I have been always reaching the minimum target and within the stipulated time (N+2) rule, I am Owing the institution R16 509.32 for undergraduate degree, I will much appreciate it if you can pay for me.

    Regard
    K.B Manqele

    Reply
  23. I have been trying to get hold of you since last month and you never respond, please I’m in need of your help I need to reset my wallet password so that I can access my account and pay transport to go to school

    Reply
  24. My NSFAS status funding eligibility annual 2020 instead of annual 2021

    Please answer my call

    Reply
  25. Please can NSFAS upload my registration from my institution so I can buy my textbooks and continue studying as I have assignments due. Thank you

    Reply
  26. I applied for NSFAS last year and I register. Now R350 declined for the NSFAS reason . I’m not getting any of it. I didn’t pass my matric and I didn’t go to school . So my R350 declined so I want to cancel

    Reply
  27. Is being a long time , trying to call you and send emails but no respond . My nsfas wallets has locked , i really need your help , cos my landlord chased me out i have p o place tp stay , no food to eat . Please reply my emails

    Reply
  28. Can I forward my registration data to nsfas so that they can finalize payment to the university

    Reply
    • Hi Ntombifuthi Did they help you I also want to know , since the am still waiting for my registration to be finalized

      Reply
  29. I need to cancel apply so I can get 350 is long time try to call your number never work I write e-mail never get your respond pls call me 0725518189

    Reply
  30. It’s almost a year now my nsfas wallet blocked, till today I haven’t gotten any help and it’s really frustrating for a student to struggle with getting their allowances that they applied for. I really need this money for my needs and also to pay my Rents and also for Food. Please help me to Unblock my wallet and get my allowances like other students, I don’t understand how y’all haven’t assisted the returning students with their blocked wallets but yet started assisting new students with their activation smses. It’s hard for us, we really need this money! Does it make y’all happy to toy with our feelings like this? We send emails but you don’t assist, it’s really frustrating and not fair please do something for us who haven’t gotten even a cent from last year due to our blocked wallets

    Reply
  31. I have been trying to get hold of NSFAS since last week but the call gets cut I don’t know why, please help me I’m in need to get hold of you.

    Reply
  32. You are not responding my email and it’s been while now as I am in need of help in unlocking my NSFAS wallet account so I con be able to access the money and manage to go to school and buy food please kindly respond
    My name is patiance malatji 9401030661087
    0604471706

    Reply

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