NSFAS Email Address and Contacts

Fraud and Corruption Notifications

To submit information on fraud or corruption identified or witnessed:
Tel No.: 0800 203 900
Email: nsfas@thehotline.co.za
Fax2Email: 086 7261 681
Call Back Number: 072 595 9139
Postal Address: P O Box 21076,Valhalla, 0137

Account, Payment and Balance Enquiries

For queries regarding payments and balances:
Tel No.: 0860 067 327
Email: collections@nsfas.org.za

For general enquiries relating to accounts:
Email: queries@nsfas.org.za

Student Enquiries

For all other queries regarding students:
Tel No.: 0860 067 327
Email: info@nsfas.org.za
Postal Address
– Students, University and TVET College documents
Private Bag X4, Plumstead 7801, South Africa

Media

For all media related enquiries please contact:
Phatisa Ntlonze
Siphe Matomela
Tel No: 021 763 3200
Email: media@nsfas.org.za

sBux

For all sBux related enquiries:
Tel No: 0860 067 327
Email: sbux@nsfas.org.za
Postal Address
– sBuxs documents
Private Bag X6, Plumstead 7801, South Africa

Outreach and Community Event Invites

For all queries regarding outreach and community event invites:
Tel No.: 021 763 3200
Email: outreach@nsfas.org.za