IUM Namibia Sales Agents Development Programme
About this course:
This course has been developed to help Sales Agents in any sales field such as Insurance, financial services, property, or the telesales field. The course and will help you protect your existing book of business, while tapping the vast reserves of profit that lie hidden just beneath your current marketing efforts and existing customers.
What you will learn:
- Getting clients to take your products and services.
- Improved telephone call handling.
- Better quote conversions.
- Overcoming Objections
- Reducing cancellations
- Making the most of client touch points.
- Turning clients into fans.
- Understanding the regulations that impact your particular industry
Who should attend:
Sales agents in any industry including Insurance, Financial, Advertising and Real Estate who want to grow their business and increase their sales.
Duration:
I week + Pre-course reading
Entry Criteria:
Minimum of 12 months in a sales role
| Module | Subject | Duration |
|---|---|---|
| Sales Agents Development Programme | Leadership skills required of a new managerGoal setting and planning management Time management and communication Building effective interpersonal interactions Developing personal and work group improvement plans |
1 week in class1 week self-study 1 day exam |
| Senior Managers Development Programme | Business EthicsSelf-Development Boot Camp Basic Business Management – Boot Camp for Business Owners Understanding the Sales Cycle Customer Relationship Management Industry Specific Regulations Industry Specific Policies and Documentation |
See Also
Management Development Programme
IUM Namibia International Computer Driving Licence – ICDL
IUM Namibia Certificate in Secretarial and Office Administration
IUM Namibia Diploma in Office Administration
IUM Namibia Executive Diploma in Office Management
IUM Namibia Certificate in Bookkeeping
IUM Namibia Certificate in Professional Web Design
IUM Namibia Preparatory Course
IUM Namibia English Language Upgrade Course
IUM Namibia Foreign/Second Language Courses
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